DO NOT FAX PATIENT AUTHORIZATIONS, REFERRALS, OR ANY OTHER DOCUMENTS THAT DO NOT PERTAIN TO A COMPLIANCE REPORT.

 

The purpose of this service is to ensure that anyone wishing to submit a report anonymously can do so without the fear of retribution.

 

All are encouraged to use the hotline service in cases where their anonymity is desired.  Please follow the company standard practices for all reports or issues not requiring anonymity.

 

Reports may cover but are not limited to the following topics:

  • Ethical Violations                                   
  • Wrongful Discharge                       
  • Violation of the Law
  • Unsafe Working Conditions               
  • Internal Controls                            
  • Misuse of Company Property
  • Quality of Service                                  
  • Vandalism and Sabotage             
  • Violation of Company Policy
  • Sexual Harassment                                
  • Theft                                                
  • Improper Conduct
  • Discrimination                                         
  • Conduct Violations                      
  • Theft and Embezzlement
  • Alcohol and Substance Abuse           
  • Threats                                                
  • Bribery and Kickbacks
  • Fraud                                                           
  • Conflict of Interest                                       
  • Falsification of Contract, Reports or Records        

Please note that the information provided by you may be the basis of an internal and/or external investigation into the issue you are reporting and your anonymity will be protected to the extent possible by law by lighthouse.  However, your identity may become known during the course of the investigation because of the information you have provided.   Reports are submitted by Lighthouse to a company designee for investigation according to our company policies.

 

Lighthouse Service’s toll free number and other methods of reporting are available 24 hours a day, 7 days a week for use by employees and staff. 

Toll-Free Telephone:

  • English speaking USA and Canada: (855) 400-6002
    (not available from Mexico)
  • Spanish speaking North America: (800) 216-1288
    (from Mexico user must dial 001-800-216-1288)

Website:  https://www.lighthouse-services.com/choicemg

E-mail: reports@lighthouse-services.com (must include company name with report)

Fax: (215) 689-3885 (must include company name with report)