Your Health Care Provider
The patient-doctor relationship is integral in keeping our patients healthy. So we understand it's important to find a physician that's a right fit for you. To help you find the best relationship for you, the doctors of Choice Medical Group and Choice Physicians Network have created professional biographies including information regarding their education and medical training, specialty, languages spoken, for your review.
To arrange an appointment, please call the physician's office directly. If you have more specific questions or need more guidance, please contact our Member Services Department at 760.242.7777, Ext. 224.
As a member of Choice Medical Group and Choice Physicians network, you have responsibilities and rights. For more information, please click the link to download the complete document.
Complaints (also referred to as Grievances or Appeal) can be filed with your health plan, over the phone or in writing, about the care provided without discrimination. You may expect problems to be fairly examined and appropriately addressed. If your health problem is urgent, or if you already filed a complaint and are not satisfied with your health plan's decision, contact the Help Center at the Department of Managed Health Care (DMHC). An urgent problem is a serious threat to your health. You can also file a complaint with the Help Center if your HMO does not make a decision within 30 days.
HIPAA Notice of Privacy Practices
The HIPAA Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, payment or health care operations (TPO) and for her purposes that are permitted or required by law. It also describes your rights to access and control your protected health information (PHI). "Protected health information (PHI)" is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services. For more information on the Privacy Practices, please click on the downloadable PDF.
What to Bring to Your First Visit
Our physicians want to make your first visit a success and are interested in learning as much as possible about your current health status. Please arrive a few minutes early so you have time to fill out appropriate paperwork. For your convenience, there are forms here which you can download and fill out prior to your visit, such as the Patient Information Form and Medical History Questionnaire. This information will help the physician learn about any areas requiring care. Filling out these forms will help your physician make the most of your time together. If you are insured, the office staff will ask to see your insurance card.
You should bring to your first visit the bottles of all medications or a list with the names of the medications you are currently taking.
If you have not already arranged for your medical records to be transferred, please do so as soon as possible. You can download the Medical Records Release Form to help expedite this process.
Effective January 1, 2009 CA law (SB 853) and its accompanying regulations require that health plans establish and support a Language Assistance Program (LAP) for enrollees that are limited English proficient (LEP). All insurance carriers now provide free translation services in multiple languages for you or your covered family members. Call your health plan's customer service number listed on the back of your insurance card for information about translation assistance available for medical visits and for health care materials. Choice Medical Group/Choice Physicians Network also offers language assistance: (760) 242-4800 (TDD/TTY)
FIND A DOCTOR
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