The purpose of this service is to ensure that anyone wishing to submit a report anonymously can do so without the fear of retribution.
Everyone is encouraged to use the hotline service in cases where their anonymity is desired. Employees: Please follow the company standard practices for all reports or issues not requiring anonymity.
Reports may cover but are not limited to the following topics: Ethical Violations Wrongful Discharge Violation of the Law Unsafe Working Conditions Internal Controls Misuse of Company Property Quality of Service Vandalism and Sabotage Violation of Company Policy Sexual Harassment Theft Improper Conduct Discrimination Conduct Violations Theft and Embezzlement Alcohol and Substance Abuse Threats Bribery and Kickbacks Fraud Conflict of Interest Falsification of Contract, Reports or Records
Please note that the information provided by you may be the basis of an internal and/or external investigation into the issue you are reporting and your anonymity will be protected to the extent possible by law by lighthouse. However, your identity may become known during the course of the investigation because of the information you have provided. Reports are submitted by Lighthouse to a company designee for investigation according to our company policies.
Lighthouse Service’s toll free number and other methods of reporting are available 24 hours a day, 7 days a week for use by employees and staff. • Telephone: o English speaking USA and Canada: (855) 400-6002 (not available from Mexico) o Spanish speaking North America: (800) 216-1288 (from Mexico user must dial 001-800-216-1288) • Website: www.lighthouse-services.com/choicemg • E-mail: reports@lighthouse-services.com (must include company name with report) • Fax: (215) 689-3885 (must include company name with report)
** The COMPANY may record telephone conversations of calls from its central telephone system, including the content of any telephone conversations outside of this system and internal calls between extension users.The telephone call recording system in operation can record all incoming and outgoing telephone calls and recordings may be used for training purposes, to improve customer care, to support the investigation of complaints particularly those concerning allegations of aggression at work, for disciplinary purposes, and to provide evidence for any regulatory investigation.
DO NOT FAX PATIENT AUTHORIZATIONS, REFERRALS, OR ANY OTHER DOCUMENTS THAT DO NOT PERTAIN TO A COMPLIANCE REPORT.
The purpose of this service is to ensure that anyone wishing to submit a report anonymously can do so without the fear of retribution.
Everyone is encouraged to use the hotline service in cases where their anonymity is desired. Employees: Please follow the company standard practices for all reports or issues not requiring anonymity.
Reports may cover but are not limited to the following topics:
- Ethical Violations
- Unsafe Working Conditions
- Quality of Service
- Sexual Harassment
- Discrimination
- Alcohol and Substance Abuse
- Fraud
- Wrongful Discharge
- Internal Controls
- Vandalism and Sabotage
- Theft
- Conduct Violations
- Threats
- Conflict of Interest
- Violation of the Law
- Misuse of Company Property
- Violation of Company Policy
- Improper Conduct
- Theft and Embezzlement
- Bribery and Kickbacks
- Falsification of Contract, Reports or Records
Please note that the information provided by you may be the basis of an internal and/or external investigation into the issue you are reporting and your anonymity will be protected to the extent possible by law by lighthouse. However, your identity may become known during the course of the investigation because of the information you have provided. Reports are submitted by Lighthouse to a company designee for investigation according to our company policies.
Lighthouse Service’s toll free number and other methods of reporting are available 24 hours a day, 7 days a week for use by employees and staff.
- Telephone:
- English speaking USA and Canada: (855) 400-6002 (not available from Mexico)
- Spanish speaking North America: (800) 216-1288 (from Mexico user must dial 001-800-216-1288)
- Website: www.lighthouse-services.com/choicemg
- E-mail: reports@lighthouse-services.com (must include company name with report)
- Fax: (215) 689-3885 (must include company name with report)
